Support Policy

At Online Store Pk, we are committed to providing excellent customer service. This Support Policy explains how we handle customer inquiries and support requests.

1. Customer Support

We are here to assist you with any questions or concerns regarding your orders, products, or services.

Customer support is available during our business hours. We aim to respond to all inquiries as quickly as possible, usually within 24 hours.

2. Order Issues

If you experience any issues with your order, including missing items, delayed deliveries, or incorrect products, please contact us within 7 days of receiving your order.

We will work to resolve all order-related issues promptly, including arranging replacements or processing refunds when applicable.